Vehicle shopper intelligence

Give your team the context raw leads do not provide.

DPS helps organize active shopper demand by model interest, inventory fit, timing, geography, and activation path so your team can focus on the opportunities that deserve attention now.

Why context wins

A name is not enough. Your team needs the buying situation.

A shopper record becomes more valuable when the store understands the vehicle interest, inventory fit, timing signal, trade-in context, service history, lifecycle stage, geography, and best activation path. That is what DPS is built to organize.

Raw lead

Name, phone, email, maybe a vehicle.

DPS shopper intelligence

Model interest, VDP or SRP context, inventory fit, trade-in or equity signal, lifecycle segment, recommended workflow, activation path.

What makes the data valuable

DPS does not just surface records. It helps explain what to do with them.

Prioritize

Identify which opportunities deserve attention first.

Route

Send the opportunity to BDC, CRM, internet, sales, marketing, direct mail, or service-to-sales.

Match

Connect shopper intent to current, incoming, or priority inventory.

Time

Use lease, equity, service, and behavior signals to improve timing.

Personalize

Give the team enough context to make the first touch more relevant.

Suppress

Help avoid records or channels that do not fit approved activation rules.

What the feed answers

The shopper feed is built to answer better questions.

Your team does not only need a name. It needs to know what the shopper appears to care about, what vehicle or category they are researching, what workflow they belong in, and what the next best action should be.

  • Who appears to be shopping?
  • What models or categories are they researching?
  • Which shoppers fit current inventory?
  • Which shoppers belong in BDC review?
  • Which shoppers belong in ads, email, direct mail, CRM, or service-to-sales follow-up?
  • Which opportunities should be prioritized, routed, suppressed, or excluded?
What you receive

Available fields when matchable and permissible.

Name where availableField

Used for audience records, CRM matching, and dealer-approved workflow routing.

Email where availableField

Useful for matching, CRM enrichment, email activation where appropriate, and audience building.

Phone where availableField

Useful for identity matching, CRM enrichment, and dealer-approved follow-up only through consent-aware, compliance-approved workflows.

Mailing address where availableField

Useful for direct mail, territory analysis, household matching, and audience segmentation.

Model interestField

Shows which vehicle, model family, or category the shopper appears to be researching.

Vehicle categoryField

Groups demand by truck, SUV, EV, used, CPO, commercial, performance, family, or other priority category.

TerritoryField

Filters shopper intelligence by geography, store market area, or campaign radius.

Campaign sourceField

Connects a shopper or audience record to the campaign or behavior that created the signal.

Shopper segmentField

Groups records by intent type, inventory fit, lifecycle stage, or activation path.

Trade-in interestField

Helps identify possible replacement, valuation, or upgrade behavior where available.

Lease or finance planning segment where permissibleField

Useful for campaign planning and workflow routing where allowed and approved.

Service-drive indicator where availableField

Connects fixed-ops activity to possible sales, retention, equity, or replacement opportunities.

Inventory fitField

Matches shopper interest to current, incoming, or priority inventory.

Activation recommendationField

Suggests whether the record belongs in BDC review, CRM routing, ads, email, direct mail, service-to-sales, or another dealer-approved workflow.

Turn shopper behavior into usable dealership intelligence.

Start with a Dealer Growth Diagnostic. DPS will map your current lead flow, website traffic, CRM and BDC process, inventory priorities, service-to-sales potential, and activation path.